diff --git a/mem0/reranker/huggingface_reranker.py b/mem0/reranker/huggingface_reranker.py
index 8116c012e..be87d3dba 100644
--- a/mem0/reranker/huggingface_reranker.py
+++ b/mem0/reranker/huggingface_reranker.py
@@ -59,6 +59,26 @@ class HuggingFaceReranker(BaseReranker):
         self.model.to(self.device)
         self.model.eval()
 
+    @staticmethod
+    def _normalize_scores(scores: List[float]) -> List[float]:
+        """Map raw cross-encoder logits into the [0, 1] range via a sigmoid.
+
+        Cross-encoder rerankers (e.g. ``BAAI/bge-reranker-*``) emit unbounded
+        logits; the documented way to obtain an interpretable [0, 1] relevance
+        score is a per-document sigmoid (``1 / (1 + e^-x)``), which preserves the
+        ranking order.
+
+        This replaces the previous min-max scaling, which produced *set-relative*
+        scores: the lowest-ranked document was always forced to 0.0, and a single
+        document (or any set of tied scores) collapsed to 0.0 — wrongly reporting
+        a result as completely irrelevant. Sigmoid scores each document on its own
+        merit, so those cases are handled naturally.
+        """
+        if not scores:
+            return []
+        arr = np.asarray(scores, dtype=float)
+        return (1.0 / (1.0 + np.exp(-arr))).tolist()
+
     def rerank(self, query: str, documents: List[Dict[str, Any]], top_k: int = None) -> List[Dict[str, Any]]:
         """
         Rerank documents using HuggingFace cross-encoder model.
@@ -118,9 +138,7 @@ class HuggingFaceReranker(BaseReranker):
 
             # Normalize scores if requested
             if self.config.normalize:
-                scores = np.array(scores)
-                scores = (scores - scores.min()) / (scores.max() - scores.min() + 1e-8)
-                scores = scores.tolist()
+                scores = self._normalize_scores(scores)
 
             # Combine documents with scores
             doc_score_pairs = list(zip(documents, scores))
diff --git a/tests/rerankers/test_huggingface_reranker_normalize.py b/tests/rerankers/test_huggingface_reranker_normalize.py
new file mode 100644
index 000000000..7460af901
--- /dev/null
+++ b/tests/rerankers/test_huggingface_reranker_normalize.py
@@ -0,0 +1,51 @@
+"""Unit tests for HuggingFaceReranker score normalization.
+
+These exercise the pure ``_normalize_scores`` helper directly, so they do not
+require ``transformers`` / ``torch`` to be installed.
+"""
+
+import math
+
+import pytest
+
+from mem0.reranker.huggingface_reranker import HuggingFaceReranker
+
+
+def _sigmoid(x):
+    return 1.0 / (1.0 + math.exp(-x))
+
+
+class TestHuggingFaceNormalizeScores:
+    def test_logits_mapped_via_sigmoid(self):
+        scores = HuggingFaceReranker._normalize_scores([2.0, 8.0, 5.0])
+        assert scores == pytest.approx([_sigmoid(2.0), _sigmoid(8.0), _sigmoid(5.0)])
+
+    def test_output_bounded_between_zero_and_one(self):
+        for s in HuggingFaceReranker._normalize_scores([-12.0, -1.0, 0.0, 3.0, 15.0]):
+            assert 0.0 <= s <= 1.0
+
+    def test_sigmoid_preserves_ranking_order(self):
+        raw = [1.0, -4.0, 9.0, 2.5]
+        normalized = HuggingFaceReranker._normalize_scores(raw)
+        # argsort of raw and normalized must match — sigmoid is monotonic.
+        assert sorted(range(len(raw)), key=lambda i: raw[i]) == sorted(
+            range(len(normalized)), key=lambda i: normalized[i]
+        )
+
+    def test_single_score_not_collapsed_to_zero(self):
+        # Regression: a lone document used to normalize to ~0.0 under min-max.
+        # A positive logit must now yield a clearly-relevant score (> 0.5).
+        (score,) = HuggingFaceReranker._normalize_scores([4.2])
+        assert score == pytest.approx(_sigmoid(4.2))
+        assert score > 0.5
+
+    def test_tied_scores_not_collapsed_to_zero(self):
+        # Regression: tied candidates all collapsed to ~0.0 under min-max.
+        scores = HuggingFaceReranker._normalize_scores([3.0, 3.0, 3.0])
+        assert scores == pytest.approx([_sigmoid(3.0)] * 3)
+
+    def test_zero_logit_maps_to_half(self):
+        assert HuggingFaceReranker._normalize_scores([0.0]) == pytest.approx([0.5])
+
+    def test_empty_scores(self):
+        assert HuggingFaceReranker._normalize_scores([]) == []