diff --git a/docs/platform/faqs.mdx b/docs/platform/faqs.mdx index 3baa45274..5c933245d 100644 --- a/docs/platform/faqs.mdx +++ b/docs/platform/faqs.mdx @@ -142,6 +142,24 @@ iconType: "solid" Setting this environment variable will prevent Mem0 from collecting and sending any usage data, ensuring complete privacy for your application. + + You can delete your Mem0 account at any time directly from the dashboard: + + 1. Sign in at [app.mem0.ai](https://app.mem0.ai). + 2. Go to **Settings → Account**. + 3. Click **Delete account** and confirm. + + Deletion is immediate and irreversible. The following is removed: + + - Your user profile and login credentials + - All memories, agents, and runs you created + - API keys and access tokens issued to your account + - Organizations you solely own, along with their data + - Your membership in any shared organizations (the orgs themselves are not affected) + + Any application still using your old API keys will start receiving `401 Unauthorized` responses immediately. If you'd like to use Mem0 again later, you can create a new account at any time — it will start fresh with no data carried over. + +